Our end to end campaign management service ensures that the reputation of our OEM partners is enhanced by professional and timely execution at every level of the operation. Our “cellular method” means that our Regional Field Service Managers (RFSM) apply themselves and their teams work in a customer focussed, concentrated manner, aligned with each customer or technology. Each RFSM has OEM experience and understands the needs of the manufacturer.
What does ATT support entail?
OEM quality campaign / Recall management Service
Pre- campaign consultation service with OEM based on customer & environment
OEM trained Field Technicians nationwide
Train the Trainer approach available for time efficiency
Due diligence carried out by senior management of A.T.T prior to campaign
Senior Management led via Regional Field Service Managers
Campaign planning and parts inventory & return
SLA’s built aligned with OEM needs
Real time communication of campaign execution rate
Proven success with Regional Field Service Manager approach to campaign activity
Warranty, “claim ready” completion reports compiled