OEM Support

Our end to end campaign management service ensures that the reputation of our OEM partners is enhanced by professional and timely execution at every level of the operation. Our “cellular method” means that our Regional Field Service Managers (RFSM) apply themselves and their teams work in a customer focussed, concentrated manner, aligned with each customer or technology. Each RFSM has OEM experience and understands the needs of the manufacturer.

 

What does ATT support entail?

What does Alliance Transport Technologies support entail? 

OEM quality campaign / recall management service

Pre-campaign consultation service with OEM based on customer and environment

OEM trained field technicians nationwide

"Train the Trainer" approach available for time efficiency

Due diligence carried out by senior management at Alliance Transport Technologies prior to campaign

Senior management led via regional field service managers

Campaign planning and parts inventory and return

SLAs built aligned with OEM needs

Real time communication of campaign execution rate

Proven success with regional field service manager approach to campaign activity

Warranty,  “claim ready” completion reports compiled

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